About Our
Rug Cleaning Service

My Butler Service cares for the most basic to the finest rugs from around the world. We will pick-up and bring your rugs back to our special cleaning facility where they will go through our thorough cleaning process for maximum soil and spot removal.

  • Fully tracked from pick up to delivery.
  • Pre-clean inspection: – individually assessed for condition, colourfastness and the most appropriate cleaning method. If any repairs are recommended, we will give you the repair options and quote obligation free.
  • Dusting: – thousands of harmonic vibrations per minute gently massage even the most ingrained material from your rug. Following dusting the rug is vacuumed to remove fine particles left on the surface.
  • Washing: – from minimum moisture to complete submersion cleaning based on the fibre content, delicacy and colorfastness of your rug.
  • Drying: – laid flat or hung on our rug tower for rapid air-drying to brighten colours and prevent browning.
  • Optional Treatments: – such as Scotchguard soil/stain protection or moth repellant.
  • Finishing: – including rug polishing to make the colours “pop” and restore the bulk and softness of the pile in addition to additional fringe cleaning, correction or grooming where necessary.
  • Packaging: – As most rugs are made of highly absorbent natural fibres it is not recommended that they be wrapped in plastic. However we will carefully tie them with cord for ease in handling prior to delivery. If they are to be stored we can wrap your rug in acid free Kraft paper.
  • Underlay: – Replacement of tired underlay with quality pre-cut to size Allstop Plus padded underlay can also be arranged.
  • 7 day turnaround as standard – sooner on request
  • Full price list here

 

How it Works

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Book A Collection

Complete the booking form and schedule your pickup for the next available collection day.

We’ll confirm your booking with an sms message. We’re in your area at least twice a week so there’s plenty of choice.

Our standard turn around time is 48 hours.

Pick Up

We collect your garments/items from your doorstep or other chosen location.

In the event that there are no items left out for collection, we will call you before leaving empty handed.

An sms message will confirm the successful or failed collection immediately upon completion.

Cleaning

Using sensitive and environmentally responsible detergents your garments/items are cleaned in-house by our expertly trained staff.

All items are hand inspected prior to delivery.

Automated item tracking provides full accountability for all orders.

Delivery

We deliver back to your doorstep or other chosen location.

In the event that we are unable to deliver we will call you for instructions before leaving.

An email will confirm the successful or failed delivery and includes a detailed tax invoice.

WHY CUSTOMERS LOVE
MY BUTLER SERVICE

  • Clean & Fresh

    Top Quality

    All items are cleaned to your satisfaction – guaranteed, or we will re-clean it free of charge – no ifs or buts.

  • Detailed Messaging

    Timely Messaging

    From collection reminders to delivery notifications and tax invoices, we will keep you informed by sms and email every step of the way.

  • icon-delivery-small

    Utmost Convenience

    Store opening hours are no longer a worry. We visit your area at least twice a week and collect and deliver right to your door.

  • Fully tracked

    A-Z Tracking

    We use personalised bag tags, bar codes and garment tags to fully track your items from pick up to delivery – ensuring no loss of items.

How much does it cost?

Acrylic Rugs

$45.00/m2

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Wool Rugs

$55.00/m2

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Persian Rugs

$65.00/m2

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Areas We Cover


  • We cover over 450 suburbs across Sydney including the following regions:


  • City, Fringe & South Sydney


  • Eastern Suburbs & Inner West


  • Upper & Lower North Shore


  • Northern Beaches & The Forest District


  • Northern Districts & The Hills District


  • St George & Sutherland Shire


  • Canterbury Bankstown & South West Sydney


  • Western Sydney

  • * We may not service all suburbs in the above regions. Please check our suburb list below.

 

View All Suburbs We Service

FAQ

My Butler Service is the largest residential pick-up and delivery service for dry cleaning, laundry, ironing and more in the Greater Sydney area.

We offer more services and a greater coverage area than any other provider. We’re focused on simplifying the process of garment and household cleaning, mending and pressing.

At the touch of a button, your items are picked up, cleaned by our trained professionals and brought back to you, meaning your leisure time can now be used for the things you’d rather be doing.

Click the button opposite/below for answers to the most commonly asked questions.

OUR CUSTOMERS SAY IT BEST…

The Shirt Butler Rated 5.0 based on 8 reviews. | See Reviews