About Our
Wedding Dress Service

EXPERIENCE

It’s not every day that you get married or have a wedding gown cleaned – don’t trust just any dry cleaner with your valuable and sentimental wedding gown.

It’s important to choose a specialist who understands not only how to treat the fine fabrics, high-quality beads and crystals on your gown, but who also understands the fine art of preservation.

The bridal wear team at The Shirt Butler have built an exceptional reputation Sydney wide, with a combined experience of over 13 years specialising in bridal dresses and bridal party attire.

Should we encounter a feature we have not come across before, we work with all of Australia’s top Bridal Designers to ensure we treat your gown correctly. Your dress is in safe hands.

 

PRICE ESTIMATES

We strive to provide the best service, quality, and value for each of our brides. Please find our pre-inspection estimated prices below.

Slim-Line Style Wedding Gowns – from $350

Wedding Gowns that are slim-line to small A-Line fall into this category with no beadwork and a small train

A-Line Style Wedding Gowns – from $450

Bridal Gowns that are a fuller A-Line to full style skirt fall into this category with light beadwork and up to a 2m train.

Full Style Gowns – from $550

Lace Overlay Gowns – from $450

Beaded Lace or Sequined Overlay Gowns – from $550

 

Final Quote

A final quote will be provided upon inspection (see INSPECTION, ADVICE & QUOTE below).

Factors that will influence the final price include:

The style of your wedding gown

Any beading, crystals, lace or jewellery embellishment

How much pre-cleaning testing is required (to ensure the safety of your garment)

Types of fabrics involved in the construction of the garments

Degree of staining & age of stains

Degree of difficulty involved

Whether the gown will be boxed & type of box requested

If hanging, whether a custom-made calico bag is required

 

COLLECTION

We pick up from over 450 suburbs across Sydney on schedule twice each week. Alternatively, call us to book a custom collection from your home, office or hotel concierge.

 

INSPECTION, ADVICE & FINAL QUOTE

Our bridal wear team will carefully inspect your gown to determine the correct cleaning methods required and to identify any particular stains or damage that may require additional attention.

We will then advise you of the recommended course of action – providing you with multiple options wherever possible together with a fixed and final quote for approval.

 

CLEANING

The Shirt Butler are experts at dry cleaning, wet cleaning, spot cleaning and hand cleaning of weddings gowns and bridal wear, using the very best and gentlest chemicals together with the latest techniques.

The particular method(s) used for cleaning your gown will depend on the following:

Any care labels or instructions from the designer / manufacturer

The structure, fabrics and design of your gown

The size, type and quantity of stains

The type and quantity of beading, trims and embellishments

 

PRESERVATION

After your wedding gown has been meticulously cleaned and checked it is advisable to have your gown professionally boxed and wrapped in 100% acid free tissue for long term storage to be handed down to future generations.

We recommend this type of service because it protects the gown from insects and sunlight.

As an alternative to boxing, your dress may be hung in an individually made calico bag which may be slipped off easily should you wish to include it in your regular wardrobe.

 

DURATION

Depending on the gown our process generally takes 14 days.

 

DELIVERY 

We deliver to over 450 suburbs across Sydney on schedule twice each week. Alternatively, call us to book a custom delivery to your home, office or hotel concierge.

 

OUR PROMISE / GUARANTEE

We will care and respect your gown as if it is our own and always follow your designer’s care instructions.

The Shirt Butler guarantees that your gown will be professionally cleaned, pressed and packaged by an experienced wedding dress cleaner, using the safest and most effective practices available and using the safest and latest technology.

Unfortunately, we cannot guarantee that all stains will be removed, however we assure you that we will keep making attempts to clean your gown whilst we believe there is a chance to safely improve its condition.

Please note, that in the absence of care labelling or instructions, all items are cleaned gently and cautiously, at the customer’s own risk.

 

All our wedding dresses work is performed in house by fully qualified and trained staff at our 500 square metre plant in Thornleigh.

  • Fully tracking from pick up to delivery.
  • Sealed/wrapped to keep clean and fresh.
  • Returned in a re-useable VIP Butler Bag.
  • 14 Day turnaround – sooner by request.
  • Full price list here

Existing Customers: Please use your BLACK VIP Butler Bag for Wedding Dresses Service

How it Works

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Book A Collection

Complete the booking form and schedule your pickup for the next available collection day.

We’ll confirm your booking with an sms message. We’re in your area at least twice a week so there’s plenty of choice.

Our standard turn around time is 48 hours.

Pick Up

We collect your garments/items from your doorstep or other chosen location.

In the event that there are no items left out for collection, we will call you before leaving empty handed.

An sms message will confirm the successful or failed collection immediately upon completion.

Cleaning

Using sensitive and environmentally responsible detergents your garments/items are cleaned in-house by our expertly trained staff.

All items are hand inspected prior to delivery.

Automated item tracking provides full accountability for all orders.

Delivery

We deliver back to your doorstep or other chosen location.

In the event that we are unable to deliver we will call you for instructions before leaving.

An email will confirm the successful or failed delivery and includes a detailed tax invoice.

WHY CUSTOMERS LOVE
MY BUTLER SERVICE

  • Clean & Fresh

    Top Quality

    All items are cleaned to your satisfaction – guaranteed, or we will re-clean it free of charge – no ifs or buts.

  • Detailed Messaging

    Timely Messaging

    From collection reminders to delivery notifications and tax invoices, we will keep you informed by sms and email every step of the way.

  • icon-delivery-small

    Utmost Convenience

    Store opening hours are no longer a worry. We visit your area at least twice a week and collect and deliver right to your door.

  • Fully tracked

    A-Z Tracking

    We use personalised bag tags, bar codes and garment tags to fully track your items from pick up to delivery – ensuring no loss of items.

How much does it cost?

Slim Line Style

From $350.00

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A Line Style

From $450.00

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Full Style

From $550.00

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Areas We Cover


  • We cover over 450 suburbs across Sydney including the following regions:


  • City, Fringe & South Sydney


  • Eastern Suburbs & Inner West


  • Upper & Lower North Shore


  • Northern Beaches & The Forest District


  • Northern Districts & The Hills District


  • St George & Sutherland Shire


  • Canterbury Bankstown & South West Sydney


  • Western Sydney

  • * We may not service all suburbs in the above regions. Please check our suburb list below.

 

View All Suburbs We Service

FAQ

My Butler Service is the largest residential pick-up and delivery service for dry cleaning, laundry, ironing and more in the Greater Sydney area.

We offer more services and a greater coverage area than any other provider. We’re focused on simplifying the process of garment and household cleaning, mending and pressing.

At the touch of a button, your items are picked up, cleaned by our trained professionals and brought back to you, meaning your leisure time can now be used for the things you’d rather be doing.

Click the button opposite/below for answers to the most commonly asked questions.

OUR CUSTOMERS SAY IT BEST…

The Shirt Butler Rated 5.0 based on 8 reviews. | See Reviews