Knowledge Base

GENERAL

Contact Details And Trading Hours:
Company Name: My Butler Service
Location: Unit 7, 12 Pioneer Ave, Thornleigh, New South Wales
Telephone: 1300288537
Email: support@mybutlerservice.com.au
Website: www.mybutlerservice.com.au
Trading Hours: Monday to Friday, 7am to 3pm excluding New South Wales public holidays. We are also closed for 1 week at Christmas.

Services Overview:
We provide a home pick-up and delivery service for dry cleaning, laundry and ironing of domestic garments. Unfortunately, we cannot service commercial or industrial garments or items.

uPVC com au Dmitry Australia Wide (Personal Account)

1782846879

If you sign-up your hotel or apartment building with us, you'll get complimentary cleaning for your concierge staff members, plus your very own 5-piece VIP set of bags!!!I started doing the North Sydney & CBD route at the end of March 2026 & all I can say is that the sorting bags quality is top notch! Not some cheap knock-off material.Pick-ups are daily mid-week & delivered next business day to your concierge!Using very spacious VW Crafter & Mercedes Benz Sprinter vans so that your clothes are crease-free!

Annie Luu

1782810512

excellent service, a big fan

Liz C

1781770435

First time user and I can say that service and communication is flawless. I’ll be using them again in future as it couldn’t get easier. Love

Genevieve

1781607603

First time using My Butler Service and I was really impressed. Piers and Cathy made everything fast, easy and stress‑free. The laundry came back perfectly, the door‑to‑door service is so convenient, and the pricing is very reasonable. I’ll definitely use them again. Thank you!

Ross Lambert

1781175460

Always very happy with your service.

Thida Thamchari

1781050511

Best service!! Professional!! Thank you 🙏

Deanna Vincent

1780807334

Great servicePromptEfficientCost effective for a door to door serviceThe team do a great jobSaves me in this terrible weather with heavy loadsThank you!

zhang zhoufeng

1780654546

missjoball

1780479927

Very impressed with the service.My coat was picked up the evening I booked and returned the following evening in perfect condition. The courier is a really great guy. ⭐️ Thank you, would highly recommend!

Gillian Carne

1780442418

Impeccable service

Tina

1780187776

I had my farther’s two jackets out for dry cleaning which hadn’t been cleaned since they were purchased I think given the state and odour they were in. Fantastic work! Clean, fast and efficient service. I also had 3 bags of general laundry which my elderly mother cannot do so much of anymore - so I used the wash and fold service offered by My Buttler - my washing came back beautifully folded and wrapped in plastic. With the continuous rain that Sydney had for the last 3 weeks My Buttler Service is a life saver - thank you!!

Carolyn Young

1779787753

Fabulous service would be lost without it…

janice feszt

1778829582

Superb presentation of beautifully ironed clothes

Lynne Flynn

1778714912

Excellent service. The laundered items are immaculate. The service is very very reliable and responsive to requests. I highly recommend this service!!!

Dominique Hourigan

1778294246

This is the first time I have used My Butler Service and the service is great, as the quality. All my dry cleaning came back pristine, delivered as promised. I will definitely use this service again.

Catherine Peers

1778289869

Such a great service! School uniforms are sorted for next week and I have my weekend back. Thank you to our delivery man who is so lovely! Professional, reliable, good quality and so easy to book.

steve barrett

1777881006

Always great service and excellent clean laundry.

Avery Seng Yeow Lee

1777672952

Catharina Hiller

1777612441

Great service. The suit was put away for a while with a stain I did not see, the suit was needed with short notice. I tried 3 dry cleaners but they were closed, tried one online but no reply or call. Then found My Butler Service. The Web site is great. The option of a photo at the street and at the place for the washing great idea. The suit came back improved. Most of the stain is gone and the vest and pants look great. Thank you saved me heaps of stress.

dilly dallan

1777503160

Thoroughly dependable and makes it so easy to get the dry cleaning done and drivers provide alerts and messages to keep you in the loop. Great communication throughout, great processes.

Graham Dent

1777380474

Great service and excellent result

Paul O

1777091996

Excellent service, great customer service on pick up and drop off. Very easy to use website and great customer service .

Gary E

1776296549

Fast turnaround and great results for cleaning a KS quilt. Helpful service and a polite and friendly delivery driver.

Jacky Bourke

1776245694

Amazing service and super convenient. So glad I found your company!

Terry Wild

1775610903

Great service. Thankyou

Miss MG

1775348469

After being quoted an outrageous price by my current (now former) drycleaner, I decided to find other options. I found My Butler and I am so glad that I did! They provided a fantastic service, from the pickup, to delivery - and kept me updated throughout the whole process. Their prices are very competitive. Their staff and drivers are also very friendly and great to deal with. Thank you!!

Steven Henderson

1775092824

Francis flenton2

1774480829

Efficient and excellent collect and delivery service. The quality of the dry cleaning will ensure that I continue to order with My Butler Service.

Olivia Sainsbury

1774431136

I have been using My Butler Service for over 6 months and cannot fault their customer service, pricing and quality of services. I have used other companies in Sydney and am extremely pleased with MBS. I would recommend all services and a peace of mind in having fully ironed wardrobes that are ready for busy people.

Janet Lachowicz

1774335811

So simpleNot too $$$Don’t have to worryPick up from home deliver to homePick up from work deliver to workSupplied me with great bags for next time and a door hanger if I’m not homeWill be a return customerThanksJanet

Tristan Devaris

1773738034

Excellent!

Krish Dasgupta

1773711794

Jo Flynn

1773546338

frederique and gary

1773317671

Absolutly fantastic service - seamless.

Alex Weir

1773034733

Wen Baker

1773012721

Jill

1772676991

Very impressed once again with the efficiency of My Butler Service. Their driver picked up & delivered my mattress cover without any trouble. I will certainly be using their services in the future.

Victoria Rodgers

1772527943