We will send you an SMS message as soon as we have collected your order(s).
Leave your bag(s) at the agreed pick-up/delivery location you chose in our booking form.
Our day time routes are specifically designed to cater for an unattended doorstep service – so feel free to leave your bags out unattended if you have a suitably safe and dry spot. On our evening routes we are happy to collect your items face to face. However if you… Read more
All of our drivers are employees and can be easily recognised by their uniform. You can see what one looks like here: https://mybutlerservice.com.au/
Unfortunately not. Our daytime routes are designed to be a “doorstep” service where we pick up from your doorstep, unattended. We generally have about 200 customers on each of these routes. Approximately 100 of these customers will request a pick-up on anyone day. Typically, it’s a different 100 each time,… Read more
On our day routes we collect between 7:00 am and 3:00 pm. On our early evening route we collect between 5:30pm and 7:30 pm. On our late evening route we collect between 7:30 pm and 9:30 pm.
We will collect on your scheduled route day or evening. Available route days/evenings will be offered to you when completing the sign up form here: https://mybutlerservice.com.au/