FAQ Category: Our Vans & Drivers

There is no requirement or custom to tip our drivers. A smile, wave or simple hello is always appreciated.

Unfortunately, our drivers are unable to take any type of payment upon pick-up or delivery. We accept payment by credit card only. When you set up your account, we place your credit card details on file (securely held by National Australia Bank). Your selected card will be automatically debited for… Read more

All of our drivers are employees and can be easily recognised by their uniforms. You can see what one looks like here: https://mybutlerservice.com.au/

Unfortunately our insurance cover does not allow our drivers to enter your house to help pick-up or deliver.

All of our drivers are employees and can be easily recognised by their uniform. You can see what one looks like here: https://mybutlerservice.com.au/

Unless being serviced or repaired we will be using our filly liveried vans. You can see what they look like here: https://mybutlerservice.com.au/