You will receive a Receipt/ Tax Invoice by email as soon as your order(s) are delivered.
How Can I Update My Payment Details?
You can update your payment details by calling us on 1300 288 537 and selecting option 1 or by using My Butler Service App. You can find our app in both the Apple App Store and in Google Play.
What Are Your Credit Card Charges?
We pass on the merchant fees at cost without mark up, currently 1.75%
When Do I Pay?
Your selected card will be automatically debited for each order when it is ready for delivery.
What Credit Cards Do You Accept?
We accept Visa, Mastercard and American Express.
How Can I Pay?
We accept payment by credit card only. When you set up your account, we place your credit card details on file (securely held by National Australia Bank).
What Are Your Pick-Up & Delivery Charges?
Please see our Price List for our most popular services, including any pick-up or delivery fees.
Do You Have A Minimum Order?
No, unlike most of our competitors, we don’t have a minimum order.
Do You Charge Extra For Special Fabrics, Trims Or Processes?
Prices may vary from those outlined in our price lists to include adjustments for: Specialist Fabrics and Trims including but not limited to Alpaca, Angora, Beads, Bows, Cashmere, Corduroy, Delicate, Embroidery, Fur, Feather, Lace, Linen, Mohair, Pleats, Rhinestones, Ruffles, Sequins, Silk, Tassels and Velvet. Specialist Processes including but not limited… Read more
What Are Your Prices?
Full price lists for all our services can be found here: https://mybutlerservice.com.au/pricing/
