To combat COVID-19 we are currently including disinfection with all our services for no additional cost.
For all the items we receive from our customers we now ensure that we perform disinfection using at least one of the following methods: Dry Cleaning, Hot Water Laundering, Warm/Cold Water Laundering and Steam Pressing.
Here’s how the different processes disinfect:
Steam Pressing: The steam used on our presses and formers is set at 185 degrees, over 3 x the temperature the WHO states is required to kill viruses and bacteria. Items that would normally be hand ironed will be now be processed on a steam press or former, prior to being hand finished.
Hot Water Laundering: To achieve disinfection a minimum temperature/time of 65 degrees for 10 minutes or 71 degrees for 3 minutes must be maintained. In order to maintain this temperature for this time we use our more advanced commercial washers with programmable steam injection.
Warm/Cold Water Laundering: When washing at a low temperature, a commercial disinfectant is added in the washing process.
Dry Cleaning: For items that will not be pressed we have the option of using a partners Green Earth dry cleaning system whose higher temperature drying cycles exceed the temperature/time levels required to disinfect.
With COVID-19 being a novel (new) virus – it is not possible to 100% guarantee disinfection using the above or any other methods. However, the above methods are known to disinfect all other known viruses and bacteria and exceed WHO guidelines.
Should you require more information please do not hesitate to contact us.
How it Works
Book A Collection
Complete the booking form and schedule your pickup for the next available collection day.
We’ll confirm your booking with an sms message. We’re in your area at least twice a week so there’s plenty of choice.
Our standard turn around time is 48 hours.
We collect your garments/items from your doorstep or other chosen location.
In the event that there are no items left out for collection, we will call you before leaving empty handed.
An sms message will confirm the successful or failed collection immediately upon completion.
Using sensitive and environmentally responsible detergents your garments/items are cleaned in-house by our expertly trained staff.
All items are hand inspected prior to delivery.
Automated item tracking provides full accountability for all orders.
We deliver back to your doorstep or other chosen location.
In the event that we are unable to deliver we will call you for instructions before leaving.
An email will confirm the successful or failed delivery and includes a detailed tax invoice.
WHY CUSTOMERS LOVE
MY BUTLER SERVICE
All items are cleaned to your satisfaction – guaranteed, or we will re-clean it free of charge – no ifs or buts.
From collection reminders to delivery notifications and tax invoices, we will keep you informed by sms and email every step of the way.
Store opening hours are no longer a worry. We visit your area at least twice a week and collect and deliver right to your door.
We use personalised bag tags, bar codes and garment tags to fully track your items from pick up to delivery – ensuring no loss of items.
How much does it cost?
Areas We Cover
We cover over 450 suburbs across Sydney including the following regions:
City, Fringe & South Sydney
Eastern Suburbs & Inner West
Upper & Lower North Shore
Northern Beaches & The Forest District
Northern Districts & The Hills District
St George & Sutherland Shire
Canterbury Bankstown & South West Sydney
- * We may not service all suburbs in the above regions. Please check our suburb list below.
My Butler Service is the largest residential pick-up and delivery service for dry cleaning, laundry, ironing and more in the Greater Sydney area.
We offer more services and a greater coverage area than any other provider. We’re focused on simplifying the process of garment and household cleaning, mending and pressing.
At the touch of a button, your items are picked up, cleaned by our trained professionals and brought back to you, meaning your leisure time can now be used for the things you’d rather be doing.
Click the button opposite/below for answers to the most commonly asked questions.
OUR CUSTOMERS SAY IT BEST…
I find it a very efficient service that makes my life a lot easier.. Not having to drop off and pick up.
For what you pay, it’s very fast, affordable, incredibly convenient, reliable and all very personalised and that it really feels like you have a butler!
I love My Butler Service, they are efficient, polite and extremely patient! Can’t beat a shirt laundering service to your front door!!!
My Butler Service has a seamless pick-up and delivery process in place that makes organising my ironing and dry cleaning completely pain-free.
I recommend My Butler Service to anyone. They are the best in the business. Great quality clean with very competitive pricing. Anytime of the day. Brilliant.
I am delighted with their professional quick service and excellent customer service. I highly recommend this company.
My Butler Service has changed my weekends… and given me so much time back. Super easy, super efficient. Absolutely recommend you guys!
They have made our lives so much easier and the service they provide is outstanding. I would absolutely recommend this service to anyone.
Fantastic, reliable service and very helpful staff. Clothes arrive clean and in perfect condition.
Fantastic, courteous service. Organised, streamlined to perfection, no chance for any mess-ups/mishaps. Very impressed!