About Our
Laundry Service

Fed up with doing the laundry? Let us do the work for you and get your weekends back.

  • Book by sms, app or phone.
  • All orders are fully tracked from pick up to delivery
  • Lights/Whites and Coloureds sorted to reduce colour runs
  • Clothes are washed/dried separately from other customers’ clothes
  • Warm washing at 40 degrees Celsius reduces bleeding, fading and shrinkage
  • We use the highest quality Kreussler detergents – kinder to your skin and the environment
  • Tumble dried at a medium heat setting to reduce over-drying or shrinking
  • Hand folded with care by our trained staff
  • Sealed to keep clean and fresh
  • Returned in a re-usable VIP Butler Bag
  • 48hr turnaround as standard – sooner on request
  • Full price list here

Existing Customers: Please use your Blue VIP Butler Bag for Wash & Fold.

Please only place items that you are confident are suitable for the above standard of service into your Wash & Fold order.

For items that require a higher level of attention (i.e. stain removal, delicate items, individual care, air/hang dry, hand wash, cold wash, alterations, repairs etc.) please choose our Dry Cleaning & Garment Care service where each item is individually treated.


How it Works


Book A Collection

Complete the booking form and schedule your pickup for the next available collection day.

We’ll confirm your booking with an sms message. We service your area at least twice a week so there’s plenty of choice.

Our standard turn around time is 48 hours.

Pick Up

We collect your garments from your doorstep or other chosen location.

In the event that there are no items left out for collection, we will call you before leaving empty handed.

An sms message will confirm the successful or failed collection immediately upon completion.


Using sensitive and environmentally responsible detergents your garments are cleaned in-house by our expertly trained staff.

All garments are hand inspected prior to delivery.

Automated item tracking provides full accountability for all orders.


We deliver back to your doorstep or other chosen location.

In the event that we are unable to deliver we will call you for instructions before leaving.

An email will confirm the successful or failed delivery and includes a detailed tax invoice.


  • Clean & Fresh

    Top Quality

    All items are cleaned to your satisfaction – guaranteed, or we will re-clean it free of charge – no ifs or buts.

  • Detailed Messaging

    Timely Messaging

    From collection reminders to delivery notifications and tax invoices, we will keep you informed by sms and email every step of the way.

  • icon-delivery-small

    Utmost Convenience

    Store opening hours are no longer a worry. We visit your area at least twice a week and collect and deliver right to your door.

  • Fully tracked

    A-Z Tracking

    We use personalised bag tags, bar codes and garment tags to fully track your items from pick up to delivery – ensuring no loss of items.

How much does it cost?

Wash & Fold

Per Kg

See Price

1 x Doona Single

Laundered / Dry Cleaned

See Price

1 x Doona D/Q/K

Laundered / Dry Cleaned

See Price

Areas We Cover

  • We cover over 450 suburbs across Sydney including the following regions:

  • City, Fringe & South Sydney

  • Eastern Suburbs & Inner West

  • Upper & Lower North Shore

  • Northern Beaches & The Forest District

  • Northern Districts & The Hills District

  • St George & Sutherland Shire

  • Canterbury Bankstown & South West Sydney

  • Western Sydney

  • * We may not service all suburbs in the above regions. Please check our suburb list below.


View All Suburbs We Service


My Butler Service is the largest residential pick-up and delivery service for dry cleaning, laundry and ironing in the Greater Sydney area.

We offer more services and a greater coverage area than any other provider. We’re focused on simplifying the process of garment and household cleaning, mending and pressing.

At the touch of a button, your items are picked up, cleaned by our trained professionals and brought back to you, meaning your leisure time can now be used for the things you’d rather be doing.

Click the button opposite/below for answers to the most commonly asked questions.


The Shirt Butler Rated 5.0 based on 8 reviews. | See Reviews